Plan limits
| Limit | Starter | Growth | Enterprise |
|---|---|---|---|
| People | 10 | Unlimited | Unlimited |
| Active engagements | 15 | 100 | Unlimited |
| Usage connectors | 2 | Unlimited | Unlimited |
| Approval requests at thresholds | Alerts only | Included | Included |
The Allcora API and CSV uploads don't count as connectors. Drafts and paused engagements don't count as active. Prices and what each plan includes are on the pricing page.
At a limit, Allcora tells you which limit you've reached when you try to add one more. Nothing you already have is removed. Close an engagement, remove a person or disconnect a connector, or move to a larger plan.
See where you stand
Settings → Plan shows your plan, your active engagements, people and connectors against the plan's limits, and your firm's AI spend this month, reconciled and estimated.
Start your subscription
Until a plan is chosen, Org admins see a reminder on the Engagements page.
- An Org admin opens Settings → Plan.
- Select Subscribe to Starter or Subscribe to Growth.
- Enter the billing address and payment details on Stripe's secure checkout page.
After payment, the plan updates within a minute. Prices exclude VAT, which is added at checkout where it applies, and Stripe issues your invoices. For Enterprise, select Talk to us about Enterprise.
Design partners are on the Growth plan at no cost for the programme and see no checkout. We'll be in touch before the programme ends.
Manage billing
Once subscribed, Manage billing under Settings → Plan opens Stripe's billing portal. There you can:
- update the card or bank details,
- download invoices and receipts,
- add or change your VAT number and billing address,
- switch between Starter and Growth, and
- cancel the subscription.
A cancelled subscription runs to the end of the period you've paid for. Until then, Settings → Plan shows the end date and a Keep my subscription button if you change your mind.
If a payment fails
Org admins and Finance owners get an email, "Your Allcora payment didn't go through", with a Pay the invoice button. Stripe retries the payment automatically. An Org admin can update the payment method under Settings → Plan → Manage billing. Some banks ask you to confirm a payment; in that case the email is "Your Allcora payment needs confirming".
Last reviewed 29 October 2026, Allcora platform version 15.